Refund policy

At Glable, customer satisfaction is our highest priority. Please read our Return & Refund Policy carefully before making a purchase. By placing an order through our store, you agree to the terms outlined below. This policy applies to all orders delivered within the United Kingdom.

1. 30-Day Return Window

You may request a return within 30 days of receiving your order.

To qualify for a return:

Items must be unused, unworn, and unwashed.
All original tags must remain attached.
Products must be returned in their original packaging.
Proof of purchase (order number or receipt) is required.

Items that do not meet these requirements may not be eligible for a return.

2. How to Start a Return

To begin a return request, please contact our Customer Support team at:

support@glable.store

Once your request has been reviewed and approved, we will provide:

Return instructions
A return shipping label (where applicable)

Please note that returns sent without prior authorization cannot be accepted.

3. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If you receive:

A damaged item
A defective product
An incorrect item or size

Please contact us within 48 hours of delivery at support@glable.store and include clear photos of the issue. We will review your request promptly and work to provide an appropriate solution.

4. Exchanges

We offer exchanges only in the following situations:

Damaged or defective products
Incorrect items received
Wrong size delivered

All exchanges are subject to product availability. Delivery times for replacement items may vary depending on your location.

5. No Restocking Fees

Glable does not charge any restocking fees.

You will never be charged an additional fee for returning an eligible item.

6. Refund Process

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved:

Refunds will be issued to your original payment method.
Processing time is typically 5–7 business days.
Refunds are generally completed within 7 business days after approval.

Please note that your bank or payment provider may require additional time before the refunded amount appears in your account.

7. Discounts & Promotions

Refunds cannot be issued for promotional discounts or coupon codes that were not applied during checkout.

Discounts and promotional offers must be redeemed at the time of purchase and cannot be applied after an order has been completed.

Customer Support

For any questions or assistance regarding returns or refunds, please contact us:

Address: 52 Warden Hill Rd, Luton LU2 7AF, United Kingdom

Phone: +44 7449 307755

Email: support@glable.store

Our dedicated support team is always available to assist you and ensure your return and refund experience with Glable is straightforward, fair, and hassle-free.